100-day right of return

Saketos has a policy of a 100-day right of withdrawal. You can exchange or return any of our products to us, without giving a reason. 

In the event of complete withdrawal from the contract, we will refund all payments received from you, i.e. the invoice amount – the value of the order and the shipping cost within 14 days of receipt of the return package.

You send the return shipment at your own expense. You can return part of your order, in which case we will refund you for the returned items.

The right of return does not apply to customized and personalized products – e.g. custom printed pouches. Please send the goods back in undamaged original packaging if possible.

Please do not send a return parcel with payment on delivery.